Progress to date

Governments across the UK must legislate so that people can choose whether to register a death in person or online.

Relevant clauses on the establishment of an online register have been included in the Data Protection and Digital Information (no2) Bill currently progressing through Parliament.

Governments across the UK must conduct a review of the flow of information from death registration to relevant public bodies and industry, including the feasibility of extending the remit of Tell Us Once

Work is underway in the Department for Work and Pensions to review the function and coverage of the Tell Us Once service, but there are no current plans to explore extension into industry which we believe is a missed opportunity. Probing amendments have been prepared for the Data Protection and Digital Information Bill calling for a comprehensive review of Tell Us Once.

Government departments and regulators must ensure bereaved customers are treated fairly and sensitively by working with relevant industry groups to develop minimum standards for death administration processes.

In recent discussions with Marie Curie, the Department for Work and Pensions (DWP) have agreed to work cross-departmentally with the Department for Health and Social Care (DHSC) and the Department for Business and Trade (DBT) on encouraging companies to consider how they could support bereaved customers.